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EZ_Q&A.DOC
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1991-06-19
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116 lines
Here are the most often asked questions and their answers. This file is
a temporary fix for the documentation. EZ-Reader 2.00 will be released
with all new documentation.
Q: I get the error message, "Unable to find CONTROL.DAT", even
though it's in my mail packet.
A: EZ-Reader is unable to find PKUNZIP or PKUNPAK. Run CONFIG and
select Archive. If PKPAK.EXE, PKUNPAK.EXE, PKZIP.EXE, and
PKUNZIP.EXE cannot be found via the DOS PATH command you must
input the full pathname. For example:
Zip: C:\UTIL\PKZIP.EXE
UnZip: C:\UTIL\PKUNZIP.EXE
Q: EZ-Reader says it can't find my editor. Why?
A: EZ-Reader is set up to use the environmental variable PATH. PATH
is set via the PATH command. If your editor is not in a
directory listed in the PATH, you will need to supply the full
path to the editor in the CONFIG program. Say you put the editor
TED in the directory C:\EZ. If C:\EZ cannot be found via PATH
you will need to supply the full path for the editor in CONFIG
as shown:
Editor: C:\EZ\TED.COM
Q: What is a tagline?
A: A tagline is a line of information appended to the end of each
message by an off-line mail reader and the networking software
that distributes your messages. EZ-Reader allows you to hold up
to 50 at a time. You can store more taglines in various files
and import them into the CONFIG file with your editor, if your
editor allows you to import files (QEdit does, Ted doesn't). You
can enter or modify taglines from the message information window
by pressing the function key <F6>.
Q: How do I edit a reply once it has been created?
A: Look at the Conference menu. The second row from the top, far
left corner has a conference named "Replies". This is where your
replies are kept. Select this conference. Page through your
replies till you come to the one you want to modify. Press <R>
to reply to this reply. Don't worry, EZ-Reader knows that it is
a reply and will preserve the header portion of the message.
From here you can change any of the header information. Press
<F9> and then change your reply. Your original reply will be
marked as KILLED. You can always go back and unkill it with the
<K>ill command.
Q: What file contains my replies? Which one to I upload to the BBS?
A: When you downloaded a Qmail packet, the packet had a special
BBS_ID name with an extension of .QWK. EZ-Reader creates for you
a file named BBS_ID.REP. This is the file you upload to the
QMail or MarkMail door. If your BBS_ID is DATAWARP you will
upload the file DATAWARP.REP. Some examples of BBS_IDs are:
EXECNET, YOB, CHANNEL1, ESCAPE, SLEEPY, SOM, etc.
Q: EZ-Reader says "Unable to Arc/Unarc file". What does this mean
and what do I do?
A: Your unarchiving program (PKZIP/PKUNZIP, PKPAK/PKUNPAK, etc)
generated an error. Instead of trying to determine what you want
to do EZ-Reader halts immediately to let you correct the
situation. Generally this error occurs for two reasons. One, you
are out of disk space. Two you don't have enough memory to load
the archive/unarchive program. If you are out of disk space,
then you will need to erase some files. If you are out of memory
you need to unload some of you TSRs or try EZ-Junior. In either
case you want to recover any replies you have generated. Your
replies are kept in a file named BBS_ID.MSG. (See the previous
question for a discussion of BBS_IDs.) You will need to archive
this file and place it in your communications program's upload
directory.
Q: How do I use Switch!?
A: For Hot Keys, the Editor, and archival programs you must place
the character '!' in the first position. For example, to use
switch to load the editor you would do this:
!EDITOR.BAT
This would save all but 12K of the program to EMS or disk before
running the batch file EDITOR.BAT. When EDITOR.BAT has finished
running, Switch! will reload EZReader and you will be right back
where you started.
Q: How do I get a large DOS shell?
A: Simply define a Hot Key, such as <Alt><D>, to be the character
string "!". A single character '!' is enough to obtain the
largest DOS shell possible. Don't forget to type EXIT to return
to EZReader.
Q: How do I get the Address Book to work?
A: The Address Book only works in the registered versions of EZ-
Reader. If you have a registered version, then you need to supply
a full filename, including the path in the config file.